Refund policy
REFUND POLICY
Trade name: Amscour Shop
Owned By : Noorsekai LLC
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@Amsoucr.shop Please note that returns will need to be sent to our address
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hello@Amsoucr.shop
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at
.
Warranty
We stand behind the quality and durability of our Product. Each Product comes with a 60-days limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. If you encounter any issues with your product, please contact our customer service team for a replacement or refund.
This warranty does not cover damage caused by improper use, improper laundering, accidents, or normal wear and tear. Proof of purchase is required for all warranty claims.